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Top microsoft-outlook frequently asked interview questions

Outlook sometimes marks folder with one unread message

In an Outlook folder, sometimes even though I marked all messages as read, the folder list shows "1", as if there's an unread message.

Note: This is Outlook connected to a corporate Exchange server.


Source: (StackOverflow)

Make sent items show up in conversation view in Outlook 2010?

This one is pretty simple:

I am using Outlook 2010 in "Conversation View" which is great except for the fact that Sent Items do not show up in this view.

When using the beta version of Outlook 2010, my sent items did show up in this view. It required me to click on the "dropdown" arrow to the left of the conversation an extra time, but once I did, I could see my own sent email along with the rest of the messages in the conversation.

The retail version of Outlook 2010 is not doing this, and I have spent quite some time digging through all of the options and I haven't found any way to enable this.

I do know about the cheesy solutions such as setting up a rule to BCC yourself on all of your email so that it shows up in your inbox, but this is not what I would like to do; there is (or was, in the beta) a way to natively support this; I just need to figure out how.

I am on Exchange if that matters.


Source: (StackOverflow)

Is there a Shortcut for "Mark all messages as read" in Outlook?

I am trying to find a shortcut for marking all messages (eMails) in a folder as read by using a keyboard shortcut, but had no luck in finding one so far.

I am using Microsoft Outlook 2010 and when I open the context menu (right click on the folder), it shows the "e" underlined in "Mark All as Read", which is in my opinion a sign for a shortcut.

Does anybody know the shortcut?


Source: (StackOverflow)

How to disable "clutter" feature in office 365

I'm using office 365 for business. A couple of weeks ago I got an email introducing the new "clutter" feature with a "click here to configure" button saying that if I didn't do anything, the feature would not be enabled. I deleted the email and the new clutter folder thinking that was the end of the matter.

Yesterday I got another email, again introducing the clutter feature, this time telling me it was already enabled. Sure enough, the clutter folder had reappeared and some emails were in it. I followed the instructions to go to the options screen (https://outlook.office365.com/owa/#path=/options/clutter) to disable it, but found that the feature is already set to disabled.

Anyone know how I can actually turn it off?


Source: (StackOverflow)

Outlook 2013 not showing emails older than aprox. 6months old in any folders

I migrated a VP of our company to Office 365 and now he's not seeing emails in folders that there should be. The problem seems to affect all folders but only emails after about 6-12 months old.

Other "clues" I've found are:

  • Emails can be seen from the Office 365 Outlook Web Access interface
  • The folders in Outlook will show the proper count of emails [75]
  • Outlook is pointed to an exchange server (Office 365)

I suspect it's some sort of "don't sync if older than X" type setting but I have no idea where that setting would be.


Source: (StackOverflow)

Is there a wildcard for setting up an Outlook 2007 rule?

I would like to create a rule that moves anything with the words SUCCESS * BenchmarkResults, where the * indicates a wildcard to a specific folder. We have multiple systems that will be put in place of the *.

We have emails that will return WARNING * BenchmarkResults that I don't want the rule applied to.

I know I can create a separate rule for each of our systems, but I want this rule to be dynamic where I can add new benchmark emails without creating a new rule.


Source: (StackOverflow)

How to make Outlook Calendar reminders stay on top in Windows 7

I'm just starting to use Windows 7 and I want to know how to make my Outlook reminders pop up and show themselves prominently. They keep opening discreetly, as just another window in the Outlook stack on the taskbar. As a result, I keep overlooking them because they pop up behind everything else.

How do I make them less easy to overlook?

(Clearly, one usually doesn't want obnoxious apps that push themselves to the forefront. But there are a few places where such behavior is desirable, and Outlook calendar reminders are one of them.)


Source: (StackOverflow)

How do I add someone to a scheduled Outlook meeting without sending that update to everyone else?

I have scheduled a recurring Outlook meeting that everyone has already accepted. Now I need to include one more person, and I'd like to send her the invitation "officially" so that it appears on her calendar. But I don't want the attendees who have already accepted the meeting to receive the invitation again and think it's something they need to respond to.


Source: (StackOverflow)

How can I adjust start and end time for reoccuring meetings in Outlook?

I have a situation where I have a few reoccurring meetings in my Outlook calendar for which I want to change the start and end time for. I didn't create the meeting in the first place, and I don't want to change the time for other users that are invited to the meeting. I only want to move the start/end time on my calendar. I can do this easily if I open only a single occurrence of the meeting. However, if I open the series, I cannot. I have Outlook 2010.

How can I accomplish this?


Source: (StackOverflow)

Outlook 2010 RULES - How to use "OR" boolean

It seems that Microsoft Outlook 2010 can only use the "AND" boolean when setting RULES. I find that very disturbing since even the lower end Windows Live Mail can use "OR". Am I missing something? I'm trying to recreate this WLM rule in Outlook:

Apply this rule after the message arrives
Where the From line contains 'casoclinico' 
    or Where the Subject line contains 'caso' and 'clínico' 
Move it to the Isbrae - Caso Clínico folder 

Source: (StackOverflow)

Can I use a different signature in Outlook for internal versus external mail?

Our company requires use of a specific signature (with an image) for external e-mail and would like to use a different signature for internal e-mail (without an image).

Is this possible with Outlook 2007?


Source: (StackOverflow)

How can I synchronise my Outlook Calendar with Google Calendar (preferably using a free/open source tool)? [closed]

How can I synchronise my desktop Outlook calendar with my Google Calendar (Outlook -> Google)?

I saw the question Free tool for Synchronizing Google Contacts and Calendar with Outlook, but the solution that was suggested there is no longer available - Google Sync End of Life.

There are tools that required a payment, like SyncMyCal, gSyncit and OggSync, but I am looking for a free / open source solution.

One can download Google sync, but when trying to use it there's an error:

Enter image description here

For now, I use OggSync to synchronise, but as a freeware it allows to synchronise manually only, not automatically, so I have to remember to synchronise after every change.

I checked Mozilla Sunbird, but I couldn't find any relative posts on how to synchronise Outlook -> Google using it.

Just to be clear: I'm not looking for software; I am looking for a solution. What can I do if sometimes software is a solution?


Source: (StackOverflow)

How to fix the wrong number of unread emails flag in Outlook 2013?

I have an annoying problem in Outlook 2013. My inbox is flagged with "1" unread message, but this is not the case. Even when I empty my inbox folder, this bold "1" stays next to my folder, new as it contains a new message.

I've tried to "empty" it, to "clean" it, to "mark all as read" it. Nothing works.

Any tips?


Source: (StackOverflow)

Change Outlook "Mark As Read" Behavior

Can someone describe to me, step by step, what I would need to do in order to change the default Outlook "Mark as Read" behavior?

Default Behavior: Outlook marks a message as read when It has appeared in the viewing pane and I move to another message.

Desired Behavior: Outlook marks a message as read as soon as it appears in the viewing pane.


Source: (StackOverflow)

How to save a mail into an .eml-file with Outlook?

Outlook Express and Thunderbird both support the .eml-file format. Somehow Outlook does not.

Is there any way to save mails into into an .eml-file using Outlook (e.g. with the help of a plugin)?


Source: (StackOverflow)